Emagineering | Reservation software for hotels and resorts

Customer Appreciation Equals Customer Retention

Guest retention is a huge asset to your business, and guest membership and loyalty programs are a great way to keep customers coming back again and again. There are countless examples of the effectiveness of guest membership programs, from the Good Sam Club and Passport America in the outdoor hospitality segment, to the Hilton Honors and Choice rewards in the hotel world.

With Emagineering you have the tools to create a unique loyalty program tailored to meet the needs of your business and the desires of your guests. We can bring practically any of your existing guest membership benefits online—from point systems and preferred member discounts to newsletter distribution. We can even set up an online community exclusive to your loyalty club members.

In the hospitality industry, keeping a guest is often much less expensive than attracting a new one. Emagineering offers you the tools and the flexibility you need to design a program that will keep your return guests happy and that will encourage them to recommend your hotel or resort to friends, family, and fellow travelers.